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Fixing problems

Fixing 404 errors on your pages

Which 404 you have decides the fix, so start here:

  • The homepage works, every other page 404s → permalinks. Step 1.
  • One specific page 404s → that page. Step 2.
  • The whole site 404s, homepage included → the domain. Step 3.

1. Every page except the homepage 404s

This is the common one, and it is nearly always the permalink rules.

  1. Press WordPress Admin on your Pressy's overview.
  2. Go to Settings → Permalinks.
  3. Change nothing. Press Save Changes.

Saving rewrites the rules in .htaccess, which is what was missing. Reload your site.

If it comes straight back, something else is writing .htaccess — usually a security or caching plugin. Deactivate those one at a time, re-saving permalinks after each.

2. One page 404s

  1. Check it is published rather than draft or scheduled, in Pages or Posts.
  2. Check its slug in the editor sidebar under Permalink — a renamed page does not redirect from the old address on its own.
  3. If you changed the slug, either change it back or add a redirect with a plugin such as Redirection.

Deleted a page on purpose? A 404 is the correct answer. Only redirect it if the old address had traffic worth keeping.

3. The whole site 404s

That is not WordPress — the request is not reaching your site at all.

  1. Open Domains in your Pressy's sidebar and check the domain shows as live.
  2. Try your pressy.site address. If that works and your own domain does not, it is DNS: see my domain is not pointing here.
  3. If both 404, check whether your Pressy is suspended — the dashboard says so in a banner across the top.

404s only after moving hosts

Old permalinks that no longer exist will 404 forever, which is correct. What usually matters is that the structure matches the old site: Settings → Permalinks should be set the same way it was before you moved, most often Post name.

When to write to us

Write to us if re-saving permalinks does not fix a site-wide 404 and your pressy.site address 404s too. Include both addresses and one page that should work.

Didn’t solve it?

Write to us with your Pressy’s address and what you were doing when it went wrong. Answered by the people who built it.

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