Restores are free, and nobody is counting
Plenty of hosts charge per restore, or hand you two a year and a support queue. Restore as often as the day requires. It never touches your domain or your DNS, so nothing else goes dark while it runs.
Feature
Backups that are simple
Automatic backups on a schedule, kept for 30 days, stored on our backup server rather than inside your own disk. Manual backups are available, and restores are free.
At a glance
- Automatic, and kept 30 days
- They don't eat your storage
- A backup before a core update you start
- 37 days after a cancelled site goes offline
One an hour, whenever you want one
Before a plugin update, before a client sends you something they swear is fine. The hourly floor exists so a stuck script can't fill a disk with copies of itself, and for no other reason.
Yours to take away
Download the files and the database as one archive, from your dashboard, at no charge. No ticket, no fee, no export tool to learn. Hosting you can leave is hosting you can trust.
The specifics
- Automatic, and kept 30 days
- Taken on a schedule you don't have to remember and held for a month, so the problem you noticed on Thursday can be undone with Monday's copy.
- They don't eat your storage
- Backups live on the backup server, not inside your Pressy. The gigabytes you paid for are for your site.
- A backup before a core update you start
- Start a core update from the dashboard and a backup is taken first, or the most recent one is used if you took one within the hour. WordPress' own minor and security releases install on WordPress' schedule and do not pass through this step, so the weekly and on-demand backups are the safety net for those.
- 37 days after a cancelled site goes offline
- Cancelling stops renewal, and the site keeps serving until the end of the period you have paid for. Once it goes offline it can be brought back in full for 37 days, files, database and backups, from its own page. After that it is deleted, backups included, so take a copy before you cancel rather than after.
The questions people ask
Do you charge for restores?
No. Restores are free and there is no cap on them. It is worth checking on any host you compare us with, because a restore fee is the one charge that arrives on your worst day.
Where are my backups kept?
On a separate backup server, not on your Pressy's own disk. That means they don't count against the storage you are paying for, and a problem with your site's disk is not also a problem with its backups.
Can I download a backup and keep it myself?
Yes, free, from your dashboard, as one archive of the files and the database. You do not need to ask us for it and there is nothing to pay.
The other five
The rest of what people switch for. The whole list is on the features page.
The safety net is not the upsell
Backups, restores and downloads are included on every Pressy, at every size.